Privacy Policy

The ownership of this website, www.tierraignota.com, (hereinafter, the Website) is held by: Sociedad Tierra Ignota S.L., with VAT number B-55456370 and registered in the Pontevedra Commercial Registry. The company's registered office is located in Vigo, Pontevedra, and its representatives - company name - are M. A. Garcia and Luis Piñero Álvarez.

Contact phone number: +34 623 96 77 00
Contact email: info@tierraignota.com

In compliance with current legislation, Sociedad Tierra Ignota S.L. (hereinafter, also the Website) is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data.

The legal basis for the processing of personal data is consent. Sociedad Tierra Ignota S.L. is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.

In cases where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of the forms is mandatory, as they are essential for the proper development of the operation being carried out.

Laws incorporated into this privacy policy

This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

1. Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).

2. Royal Decree 1720/2007, of December 21, which approves the Development Regulation of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).

3. Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Personal Data Registry

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Tierra Ignota through the forms available on its pages will be incorporated and processed in our file for the purpose of facilitating, streamlining, and fulfilling the commitments established between Tierra Ignota and the User, or maintaining the relationship established in the forms filled out by the User, or to attend to a request or inquiry from the User. Additionally, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles outlined in Article 5 of the GDPR and in Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

1. Principle of lawfulness, fairness, and transparency: the User's consent will be required at all times, with complete transparency about the purposes for which the personal data is collected.

2. Principle of purpose limitation: personal data will be collected for specified, explicit, and legitimate purposes.

3. Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.

4. Principle of accuracy: personal data must be accurate and kept up to date at all times.

5. Principle of data retention limitation: personal data will only be kept in a way that allows the identification of the User for as long as necessary for the purposes of its processing.

6. Principle of integrity and confidentiality: personal data will be processed in a way that ensures its security and confidentiality.

7. Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are adhered to.

Sociedad Tierra Ignota S.L. is committed to not sharing, selling, or renting the personal information of its Users to other parties. However, it may share certain information with third-party service providers necessary to provide some services.

The User is informed that, through the contact forms, newsletter subscription forms, and booking forms, data is collected, which is stored in a file with the sole purpose of sending electronic communications, such as newsletters, commercial offers, and other communications that Sociedad Tierra Ignota S.L. may consider relevant for its USERS. The fields marked as mandatory are essential for fulfilling the stated purpose.

Additionally, in order to attract subscribers and customers, the Tierra Ignota website uses Google Adwords, Facebook Ads Manager, and Meta Business Suite. Therefore, when creating an ad, the audience can be segmented by location, demographic data, interests, etc. The data obtained from this platform will be subject to this privacy policy from the moment the user accepts the cookies and privacy policy.

Special categories of personal data are understood to include those that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, and the processing of genetic data, biometric data intended to uniquely identify a natural person, health data, or data related to a person's sexual life or sexual orientation.

The Sociedad Tierra Ignota S.L. website also uses Google tracking systems (Analytics and Tag Manager) to study user preferences, demographic characteristics, traffic patterns, and other information in order to better understand its audience.

Furthermore, in order to provide a better experience for the subscribers to the newsletter, Sociedad Tierra Ignota S.L. uses Mailchimp tracking systems. The data obtained from this platform will be subject to this privacy policy from the moment the user provides their data to join the newsletter.

To provide the services strictly necessary for the development of the activity, Sociedad Tierra Ignota S.L. uses the following service providers under their respective privacy conditions.

• Newsletter: Sociedad Tierra Ignota S.L. uses Mailchimp services for sending newsletters via email as part of subscription management. You can read more about Mailchimp's Privacy Policy at www.mailchimp.com. Their address is 405 N Angier Ave. NE, Atlanta, GA 30308, USA.
• Hosting domain: Sociedad Tierra Ignota S.L. uses Ionos services, located at Avenida De La Vega, 1, 5. 28108, Alcobendas (Madrid), Spain. You can find more information at www.ionos.es‍
• Webflow: Sociedad Tierra Ignota S.L. uses Webflow's hosting services, based in the USA. You can find more information on their website: www.webflow.com
• Google (Analytics): Sociedad Tierra Ignota S.L. uses Google Analytics services as a tracking source. You can find more information on their website
  www.googleanalytics.com.

Sociedad Tierra Ignota S.L. also analyzes its users' preferences, demographic characteristics, traffic patterns, and other information to better understand its audience. Tracking user preferences also helps display the most relevant ads to the user.

The Website of Sociedad Tierra Ignota S.L. may include hyperlinks or links to third-party websites that are not operated by Tierra Ignota. The owners of such websites will have their own data protection policies and are responsible for their own files and privacy practices.

We store information about the user for as long as we need it for the purposes for which it was collected. Personal data will be retained indefinitely, or until the User requests its deletion.

At the time the personal data is collected, the User will be informed about the period during which the personal data will be retained or, when this is not possible, the criteria used to determine this period.

The User has rights over Tierra Ignota and may, therefore, exercise the following rights recognized under the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, before the Data Controller:

• Right of access: This is the User's right to obtain confirmation of whether Tierra Ignota is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Tierra Ignota has carried out or is carrying out, including, among other things, information about the origin of such data and the recipients of any communications made or planned regarding the data.
• Right of rectification: This is the User's right to have their personal data corrected if it is found to be inaccurate or, considering the purposes of the processing, incomplete.
• Right to erasure ("right to be forgotten"): This is the User's right, unless otherwise provided by applicable law, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; when the User has withdrawn their consent to the processing and there is no other legal basis for it; when the User objects to the processing and there is no other legitimate reason to continue processing; when the personal data has been processed unlawfully; when the personal data must be erased to comply with a legal obligation; or when the personal data has been obtained as a result of an unsolicited direct offer of information society services to a minor under 14 years old. In addition to erasing the data, the Data Controller, considering the available technology and the cost of its implementation, must take reasonable measures to inform any parties processing the personal data about the request from the data subject to erase any links to that personal data.
• Right to restriction of processing: This is the User's right to limit the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User requires it for making claims; and when the User has objected to the processing.
  
  
  
  
  
  
• Right to data portability: In the event that processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, the Data Controller will directly transfer the data to the other data controller.
• Right to object: In the event that processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically feasible, the Data Controller will directly transmit the data to the other data controller.
• Right not to be subject to a decision based solely on
  automated processing, including profiling: This is the User's right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by applicable law.

Thus, the User may exercise their rights by sending a written communication to the Data Controller at the email address info@tierraignota.com with the reference "GDPR-www.tierraignota.com", specifying:

• User's name, surname, and a copy of the ID. In cases where representation is allowed, the identification of the person representing the User must also be provided by the same means, along with the document proving the representation. The photocopy of the ID may be replaced by any other legally valid means that proves the identity.
• Request with the specific reasons for the request or the information the user wishes to access.
• Address for notification purposes.
• Date and signature of the applicant.
  
• Any document that supports the request being made.

This request and any other attached document can be sent to the following email address: info@tierraignota.com.

Personal data is collected and managed by Tierra Ignota in order to facilitate, streamline, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms filled out by the User or to attend to a request or inquiry.

Similarly, the data may be used for commercial purposes such as personalization, operations, and statistics, as well as for activities related to the corporate purpose of Tierra Ignota, such as data extraction, storage, and marketing studies to tailor the Content offered to the User, as well as improve the quality, functionality, and navigation of the Website.

Additionally, we will store the necessary information (including name, email address, and billing and shipping addresses) to meet other administrative and legal requirements, such as tax payment and accounting.

At the time the personal data is collected, the User will be informed about the specific purpose or purposes for which their personal data will be processed, i.e., the use or uses that will be made of the collected information.

The members of our team, including administrators, managers, coordinators, guides, as well as administrative and support staff, may access the information and data from the forms, such as name, email address, phone number, and provided social media profiles.

Sociedad Tierra Ignota S.L. is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected, to ensure the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data that is transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.

However, since Sociedad Tierra Ignota S.L. cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Data Controller is committed to notifying the User without undue delay when a personal data security breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. According to Article 4 of the GDPR, a personal data security breach is defined as any breach of security that causes the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure through a legal or contractual obligation that this confidentiality is respected by its employees, partners, and anyone to whom the information is made accessible.

If the User believes there is an issue or violation of the current regulations regarding the processing of their personal data, they have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the country of their habitual residence, place of work, or place of the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency. (www.aepd.es).

It is necessary for the User to have read and agreed to the conditions regarding the protection of personal data outlined in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Sociedad Tierra Ignota S.L. reserves the right to modify its Privacy Policy at its discretion or due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is encouraged to periodically review this page to stay informed about the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.